Niel Joshia Llorca Denila

I began my career at AT&T, where I gained strong experience in billing and sales, developing a solid foundation in customer service and attention to detail. From there, I transitioned into FinTech, honing my skills in handling complex financial inquiries and providing tailored support for financial technology products.

Recently, I pioneered Amazon Virtual Customer Service in Davao City, Philippines. At Amazon, I enhanced customer satisfaction by managing returns, refunds, and exchanges per Amazon Seller Central guidelines and assisting customers with product navigation and purchase decisions.

If you’re looking to elevate customer service and create exceptional client experiences, I’m here to help. Let’s achieve outstanding results together!