Niel Cabahit Napoles

I believe I’m perfect for the job because I bring a strong background in customer service, sales, and online communication. With over 1 year and 5 months of experience as a Customer Service Representative, I’ve developed excellent communication and problem-solving skills that allow me to handle customer concerns with patience and professionalism.

Additionally, my 7 months of experience as a chatter have helped me sharpen my ability to engage customers through written communication, maintain a consistent tone, and provide quick and accurate support—essential for roles that rely on chat-based assistance.

On top of that, my 6 months as a cold caller demonstrate my confidence, resilience, and ability to handle objections while maintaining a persuasive yet respectful approach. I’m not afraid to take initiative, meet targets, and contribute to a team’s success.

Combined, these experiences have made me adaptable, results-driven, and capable of delivering high-quality service in fast-paced environments—qualities I know are valuable for this role.