Nicole Kate Billena

I used to handle sales and billing in Comcast, I am also handling technical issues like internet, cable and phone in spectrum time Warner. Recently i work at BCP. I used to track orders, Process refund and fix some troubleshooting issues regarding to the item. I am also processing some task so that our team will achieve the metric scores. I was one of the top agent from my previous company. Awarded as a top performing agent and agent with complete attendance. I am Point of contact of the team. I can do multitasking. I can also handle work under pressure