NICOLE DAMSELLE S. MARTINEZ
Virtual Executive Assistant | Business Operations Specialist
(- ●-● LinkedIn
PROFILE SUMMARY
I help executives, teams, and entrepreneurs stay organized, informed, and efficient. With over 5 years of
experience in business operations, data analysis, and executive support at Accenture, I specialize in data entry,
administrative assistance, cross-team coordination, and process improvement. Proficient in Microsoft Office,
Google Workspace, SharePoint, and Power Automate, I’m tech-savvy, proactive, and ready to bring my corporate
expertise to support businesses virtually.
CORE SKILLS
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Executive & Admin Support
Calendar & Email Management
Microsoft Office (Excel, PowerPoint, Outlook,
Teams, SharePoint, Power Automate)
Customer Service
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Project Tracking & Reporting
Google Workspace & CRM Tools
Data Analysis & Headcount Forecasting
Process Documentation
Remote Team Communication
PROFESSIONAL EXPERIENCE
Accenture, Inc. ● Business Operations Analyst | December 2021 – July 2025
• Provided high-level support to delivery leads including calendar coordination, meeting notes, and followup actions.
• Prepared presentation decks and summary reports in PowerPoint for leadership reviews and stakeholder
briefings with 99% accuracy.
• Led weekly team meetings to review performance data and implement improvement initiatives.
• Developed headcount forecasts and strategic analyses for workforce planning.
• Created status reports, managed trackers, and ensured compliance with project governance.
• Designed and maintained SharePoint-based task trackers with automated workflows improving team
compliance.
• Resolved employee tickets related to charge code access, dashboard access, and other bench-related
concerns via a SharePoint-based ticketing system, improving the performance metrics by 2-5% and
ensuring timely resolution and minimal disruption to operations.
Accenture, Inc. ● Business Operations Associate | October 2019 – December 2021
• Monitored budget usage, timesheet metrics, and employee charge accuracy.
• Maintained charge code access lists and productivity reports for internal teams.
• Provided day-to-day admin and project reporting support to delivery managers.
Accenture, Inc. ● Associate Software Engineer Trainee | September 2019 – October 2019
• Completed foundational training in systems analysis, automation tools (Tosca, UFT), and communication
skills.
PROJECTS
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Cloud First Model C Project Mapping (Excel): Maintained a weekly Excel tracker for Cloud First Model
C projects; coordinated with talent and PMO teams to ensure accurate tagging and compliance across
business units.
Project Factory Tagging Audit (Excel): Audited and updated newly set-up ATCP projects weekly in a
master Excel file used for Power BI dashboards, collaborating with cross-functional teams to meet
evolving business requirements.
Status Reporting Tracker (SharePoint + Power Automate): Built a SharePoint-based task tracker for a
20-member team with automated weekly reminders via Power Automate, improving performance
visibility and reporting consistency.
Headcount Forecasting and Analysis (Excel): Created quarterly and year-end forecasts using attrition
data, historical trends, and projected demand to guide strategic resource planning.
EDUCATION & CERTIFICATION
Bachelor of Science in Electronics Engineering - University of Luzon, 2018
Licensed Electronics Engineer & Technician - Passed April 2019 Board Exams
