Nicole Damselle S. Martinez

I am a Virtual Executive Assistant and Business Operations Specialist with over five years of experience supporting leaders, teams, and organizations in staying organized, efficient, and focused on results. My professional background comes from my tenure at Accenture, where I developed a strong foundation in business operations, executive support, and data management. Through this experience, I’ve honed the ability to manage multiple responsibilities simultaneously while maintaining accuracy and reliability.

My career began with a solid technical foundation as an Associate Software Engineer Trainee, where I completed training in automation tools and systems analysis. From there, I transitioned into operations, first as a Business Operations Associate and later as a Business Operations Analyst. In these roles, I provided administrative and reporting support, managed budgets and charge codes, created executive presentation decks, and coordinated across departments to ensure smooth operations. I also played a key role in forecasting headcount, tracking performance metrics, and resolving employee service requests via SharePoint-based ticketing systems.

One of my strengths lies in my ability to translate complex data into actionable insights. I have created trackers and reports using Excel and Google Sheets, which provided leadership with clear visibility into business performance. I also designed SharePoint trackers integrated with Power Automate workflows, improving compliance and consistency across teams. These experiences taught me how to improve processes, reduce inefficiencies, and streamline communication in fast-paced environments.

Beyond technical skills, I pride myself on being detail-oriented, proactive, and adaptable. I enjoy taking ownership of tasks—whether it’s coordinating schedules, managing email inboxes, or preparing reports—because I understand how much smooth administrative support impacts the larger success of a business. My strong communication skills allow me to collaborate effectively with cross-functional teams, and I thrive in remote setups where independence and accountability are essential.

The tools I’m proficient in include Microsoft Office (Excel, PowerPoint, Outlook, Teams), Google Workspace, SharePoint, Power Automate, and productivity platforms like Asana, Trello, and ChatGPT. I am always eager to learn new systems quickly and apply them to make workflows more efficient.

Ultimately, I bring both corporate discipline and a service-oriented mindset. My goal is to support business leaders and teams virtually by providing reliable administrative assistance, accurate reporting, and well-organized systems that allow them to focus on growth and strategy.