NICOLE JANE AMOYO
- •-• www.linkedin.com/in/nicole-jane-amoyo
Proactive and detail-oriented Virtual Assistant with 5+ years of experience supporting online businesses
and startups. Proven expertise in managing online operations, executive calendars, inboxes, and CRM
systems. Adept at streamlining processes, increasing productivity, and maintaining high client satisfaction.
Passionate about helping startups grow through organized and efficient back-end support
CORE COMPETENCIES
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E-commerce Operations (Amazon, eBay, Poshmark)
Calendar & Inbox Management
CRM: Zoho One, Apollo.io
Order Fullfillment & Inventory Control
Process Optimization
Executive Support & Scheduling
Customer Service & Communication
Project Management Tools: Asana, Notion, Proofhub
TOOLS PROFICIENCY
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Google Workspace
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Mailchimp
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Loom
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Image Meter
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Microsoft Office
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Zoom
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Sprout
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AZ Insight Tool
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Canva
EXPERIENCE
VIRTUAL ADMIN ASSISTANT | PODCAST OPERATIONS
Private Client
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Honolulu, Hawaii
August 2024 - Present
Managed daily email inbox, responding to 30+ guest and sponsor inquirie per month to ensure
timely communication.
Coordinate podcast guest schedules and send reminders
Maintained and updated sponsor outreach lists, supporting follow-ups that helped secure multiple
brand partnerships.
Organized and archived 100+ digital assets, including show notes, guest bios, and episode
content, for easy access and efficient production planning.
Monitored and responded to listener engagement on social media platforms, helping maintain
strong community interaction and brand presence.
Assist with administrative support for podcast production and planning
NICOLE JANE AMOYO
- •-• www.linkedin.com/in/nicole-jane-amoyo
LET THERE BE LIGHT, LLC
North Carolina, USA
Seasonal Administrative Assistant
August 2024 – February 2025
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Created and sent 200+ customer estimates for seasonal lighting installs, improving response
times by 50%
Coordinated schedules for 3+ installation teams, ensuring smooth daily operations during
peak season.
Maintained organized customer pipeline in Zoho CRM, tracking 300+ leads and follow-ups
with 95% accuracy.
Handled all customer communication via Google Voice and email, maintaining a 24-hour
response turnaround.
Processed payments and generated over 150 invoices using Zoho Invoice with zero billing
discrepancies.
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SALT LIGHT RECORDS
Honolulu, Hawaii
Executive Assistant to the CEO
November 2023 – June 2024
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Facilitated communication between the CEO and artists for meetings, studio sessions, and
events
Managed schedules, booked travel, and handled logistics for both the CEO and artists
Drafted and proofread artist-related emails, contracts, and documents
Responded to inquiries and supported special projects like artist development and promotions
Assisted with day-to-day admin and creative tasks as needed
WINSTON FRANKLIN LLC
Oakland, California
Virtual Admin Assistant
July 2022- May 2024
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Daily oversight of the online store, ensuring the website is current with new product listings and
updates.
Efficiently manage e-commerce store orders, shipments, and inventory to ensure smooth
operations.
Input orders into spreadsheets for accurate record-keeping and tracking.
Conduct product sourcing and research to identify profitable opportunities and update inventory by
verifying and processing data.
Create and optimize product listings, including uploading titles, updating descriptions, adjusting
prices, and ensuring accurate labeling.
NICOLE JANE AMOYO
- •-• www.linkedin.com/in/nicole-jane-amoyo
RAWIS RESORT HOTEL
Borongan City, Philippines
Administrative Assistant
July 2018 - March 2020
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Managed front-desk operations and coordinated 50+ client bookings monthly, ensuring seamless
guest experiences.
Organized digital and physical files for internal reports, improving information retrieval efficiency by
40%.
Arranged staff travel and accommodation logistics, reducing travel booking errors to zero.
Maintained office supplies and policy documentation, supporting uninterrupted daily operations.
EDUCATION
EASTERN SAMAR STATE UNIVERSITY – MAIN CAMPUS
Bachelor of Science in Business Administration major in Financial Management
2014 - 2018
