Nicole Canete

NICOLE A. CAÑETE Block 3 Lot 32 Genesis Subdivision, Suba Masulog, Basak Lapu-Lapu City, Cebu Mobile number: - E-mail address:- _________________________________________________________________________________ Personal Profile Age : 32 years old Birth date : October 11, 1988 Status : Single Educational Background TERTIARY Bachelor of Liberal in Arts and Commerce University of San Jose-Recoletos Magallanes St, Cebu City, Cebu June 2005 to March 2008 SECONDARY Secondary, Formation School and Kiddies Learning Center Osmeña Boulevard, Cebu City June 2001 to March 2005 Languages English, Filipino, Cebuano Skills Typing Microsoft Office Application – Word, Excel, Power Point Internet Savvy Chat Customer Service Support and Technical Support Technical Support for Internet, Phone and Prism Service Wordpress, Zendesk, Slack, Ring Central, Google Chat Proofreading, Airbnb Property Manager, Virtual Assistant Work Experiences June 2019 – May 2021 TDCX PHILIPPINES Customer Service Specialist HM Tower IT Park Lahug, Cebu City April 2016 – May 2019 SYKES ASIA INC. Technical Support for Internet, Phone and Cable Service F.Cabahug St., Panagdait Mabolo, Cebu City March 2013 – March 2016 KUDO SUPPORT INC. Tier 2 Chat (Customer and Technical Support Rep.) 2nd Street, Cor. 3rd Avenue, MEPZ 1, Lapu-lapu City, Cebu 6015 March 2010 – April 2011 FRESH AND FAMOUS FOODS INC (GREENWICH) Production Crew Grandmall Basak, Lapu-lapu City, Cebu 6015 May 2008 – September 2008 FRESH AND FAMOUS FOODS INC (JOLLIBEE) Service Crew F Cabahug, St. Mabolo, Cebu City 6000