Nicole Buchanan

Nicole M. Buchanan Industrial/Organizational Psychology Practitioner Troy, TX 76579 • - •-• https://www.linkedin.com/in/nicolembuchanan/ Aspiring OD and Training Specialist with experience and education that showcases best practices, collaboration, and leadership. Focused professional with sound judgment, ability to multitask and attention to detail, achieving business objectives, including team initiatives and organizational effectiveness. Motivated Industrial and Organizational Psychology Practitioner with evident proficiency in handling training activities, complex situations, and work well under pressure, maximizing business development. Adept in applying technical requirements and techniques to optimize business development, driving decision making and strong organizational skills to meet deadlines ensuring client satisfaction. A competent leader that possess excellent communication skills and creativity to elevate the team.  Core Competencies Program Management | Business Management | Agile Project Management | Business Administration | Training Curriculum | Enterprise Applications | Budget Strategy | Field Operations | Operations Management | Organizational Change | Talent Development | Survey Design | Needs Assessment | Logistics | Time Management | Training & Coaching | Office Software Communications | Consistent Leadership | Microsoft Office Suite |  Relevant Skills TALENT DEVELOPMENT  Improve and monitor business programs, goals, technologies, and policies by harmonizing employee activities.  Mentor administrative staff by providing information, educational opportunities, and growth opportunities.  Preside over recruitment process, ensuring hiring of top-tier talent, boosting customer service efficiency. OPERATIONS MANAGEMENT  Complete operational requirements by scheduling and assigning administrative projects, expediting work results.  Manage inventory, checking stocks to determine inventory level, anticipating supplies based on business needs.  Supervise administrative duties such as daily operations and employee management, promoting productivity. PROCESS IMPROVEMENT  Optimize employee management and performance to improve delivery times, exceeding goals and expectations.  Enhance overall events management through new and proven methodologies, sustaining elite service quality.  Develop programs to optimize performance management, elevating talent development and improvement .  Professional Experience UNIVERSITY OF HOUSTON-CLEAR LAKE, Houston, TX Jan 2015 – May 2015 INTERN Developed and conducted surveys to assess what is needed to efficiently produce events, improving brand recognition.  Facilitated a large-scale event with 100+ individuals and 25+ individual vendors, showcasing management skills.  Performed job needs analysis, assessing any missing gaps or links in the office, improving business forecasts.  Created a job performance appraisal for student workers, p romoting talent development and productivity. Edu c ati on & P rof e ss i ona l Dev elo pm ent Master of Art, Industrial/ Organizational Psychology, University of Houston – Clear Lake | Houston, TX Bachelor of Science, Psychology, University of Mary Hardin-Baylor | Belton, TX Google Project Management Certificate, Coursera  T echni c al S k il ls Microsoft Word ▪ Microsoft Excel ▪ Microsoft PowerPoint ▪ Microsoft Access ▪ SPSS ▪ Zoom