Nicole Ann Peliño

Hi! My name is Nicole and I have worked as a call center representative for the last 12 years.

My last job was at a ticketing company where I assist both brokers/seller and customers via email, phone and chat.

My coworkers consistently recognized me for remaining calm and patient under pressure, with a strong ability to communicate complex solutions clearly and concisely—resulting in high customer satisfaction. Highly skilled at swiftly identifying problems, delivering effective, timely solutions, and following through to ensure complete resolution.

I excel at good communication, being organized and detail oriented.

I believe I should be selected for this Customer Support role due to my 12+ years of experience assisting customers and clients across phone, email, and chat. I have a strong track record of providing clear, empathetic guidance and ensuring that customers feel supported and confident in the resolution of their issues. My commitment to delivering exceptional service has consistently contributed to positive customer experiences and satisfaction.

I look forward to discussing how I can be of value to your company.