Nick Alteen

Throughout my career, I've had the privilege to work with remarkable companies, honing my skills and expertise in various domains, from DevOps engineering to developer relations and cloud technology.

At GitHub, I am a Senior DevOps Engineer, contributing my knowledge to the Expert Services team. Guiding customers on automation, CI/CD, DevSecOps, and more, I helped them navigate the intricacies of GitHub's advanced security tools and collaboration features. My proficiency in AWS, Azure, and GCP empowered me to assist clients in migrating their source control and workflows successfully. Collaborating with senior leadership, I formulated high-level strategies to achieve CI/CD, collaboration, and innersource goals.

My tenure at Google as a Developer Relations Engineer showcased my passion for educational innovation. I revitalized the Google Wallet API specification and documentation, empowering developers to harness its potential. Streamlining communications with payment service providers, I improved the developer experience and compliance understanding. By consolidating diverse repositories, I ensured a seamless onboarding experience. My meticulous tracking of developer resources and API activity demonstrated my analytical prowess.

At Amazon Web Services, my journey encompassed pivotal roles. As an SDM in Lab Development & Engineering, I led a team in crafting educational content and training labs using AWS technologies. My hands-on labs garnered high customer satisfaction, while my automation initiatives expedited curriculum development. As a Cloud Support Engineer II, my commitment to AWS customer success shone through deep troubleshooting and support across various services. I emerged as a subject matter expert, leading educational initiatives and providing 3rd tier support for critical AWS services.

I have multiple certifications across AWS, GitHub, and Unity, which underscore my dedication to continuous learning and innovation. Notable projects, like developing hands-on training labs for the U.S. Intelligence Community and automating content quality testing, demonstrate my ability to deliver impactful solutions.

Overall, my journey has equipped me with a diverse skill set and extensive experience in technology, cloud services, education, and innovation. I stand as a dynamic and accomplished professional, eager to continue making meaningful contributions in the industry.