Nicholas Uzoanya

As a dedicated and professional Customer Service Representative and Virtual Assistant, I bring over 4 years of experience in providing exceptional support to clients and businesses. My comprehensive skill set, combined with a proactive approach to problem-solving and a keen eye for detail, ensures that I deliver high-quality service in every interaction.

My Skills include:

• Serving Customers through chat and text
• Attention to detail
• Ability to retain and maintain relationships with customers
• Ability to work in a fast-paced environment
• Good communication in English language
• Time management and organization
• Problem-Solving
• Technical Proficiency: In using CRMs like Zendesk, Hubspot, sales force, and Project management tools like Trello,Asana,Monday.com and communication tools like Slack, Teams, Email, and office applications like Google Workspace and Microsoft Office.
• Appointment setting/Scheduling
• Telesales
• Lead generation
• Canva