Nica Glen Galicia Abelardo

NICA GLEN G. ABELARDO CONTACT -- WORK EXPERIENCE Inside Sales Agent January 2019 - June 2019 Conducted outbound calls to engage potential clients Cainta, Rizal, Philippines 1900 Utilized Microsoft Excel to organize contact information and track potential leads Appointment Setter EDUCATION August 2019 - September 2020 St. Paul College, Pasig Responded to customer inquiries regarding vehicle 2015 - 2019 specifications, pricing, and availability Booked appointments and conducted follow-ups STEM Strand University of Santo Tomas Sold vehicles and promoted after-sales services or automotive services 2019 - 2021 Inventory Support / Secretary BS Chemistry September 2020 - December 2021 Monitored and recorded daily inventory of products to ensure accurate stock levels SKILLS Maintained detail records of all loaded items for tracking Google Workspace Verified and checked daily sales report and remittances Microsoft Office to ensure correct documentation through Excel Calendar & Email Virtual Assistant Management January 2022 - December 2024 File Organization Managed client calendar using Google Calendar and Customer Ser vice coordinated meetings via Gmail Data Entr y Maintained file organization systems using cloud platforms such as Google Drive and Drop box for easy Attention to detail sharing and retrieval Effective Communication Salesforce CRM - for lead tracking and contact Time management & management Multitasking Adaptability Microsoft Office (Excel, Word, Power point) and Google workspace Created and managed spreadsheets and reports in Google Sheets