I am a bilingual (Vietnamese-English) Virtual Assistant with a strong background in data management, business analysis, and remote support. With over 2 years of experience working with both local and international teams across banking, sales operations, and HR automation, I have developed the skills necessary to provide high-quality support in fast-paced and detail-oriented environments.
My professional journey began in data analytics, where I mastered tools such as SQL, Power BI, Excel, and Python to deliver insights, automate reports, and streamline processes. This analytical mindset enables me to stay organized, think critically, and solve problems proactively — all of which are essential in supporting executives, managing appointments, and handling client communications effectively.
What sets me apart is my ability to bridge technology and human interaction. I’ve built chatbots for HR processes, automated CRM and revenue reports, and coordinated directly with cross-functional teams across different time zones. My time at Fujifilm and Transform Group also taught me how to communicate clearly and empathetically — especially when dealing with clients or team members from different cultural and linguistic backgrounds.
I believe that trust, responsiveness, and clarity are at the heart of great virtual assistance. Whether it's preparing reports, handling calls with Vietnamese-speaking clients, or helping organize workflows behind the scenes, I take pride in being dependable, professional, and calm under pressure.
Joining AgileBuilds excites me because your company not only values innovation but also understands the importance of strong communication in delivering services that make people feel at home. I’m passionate about contributing to teams that build real solutions and lasting relationships — and I see that in AgileBuilds’ mission and approach.
If you're looking for someone who brings both technical know-how and human-centered service to the table, I’m confident I would be a valuable addition to your team.