Nguyễn Minh Trúc
📍 49/5 Hoai Thanh, Ward 14, District 8, HCMC
📞 (- | ✉️-
Professional Summary
Energetic, friendly, and highly adaptable professional with experience in customer service, hospitality, and real estate.
Problem-solving mindset, good communication skills, and a positive, customer-focused attitude.
Handling pressure and eager to take on new challenges in dynamic environments, and build meaningful connections.
Key Skills
Bilingual: Vietnamese & English
MS Office proficiency
Customer service & sales
Hospitality: Restaurant & Bar operation
Conflict resolution & problem-solving
Event & office admin coordination
Real estate advisor: Leasing & Selling
Professional Work Experiences
Social Media Customer Support— HCMC (Remotely)
FlavorBox Saigon Mealplan Catering
2024 – 2025
Warm, food-savvy communicator with fast
Product knowledge and upselling
Proactive in follow-ups, Team-oriented and service recovery
Data update, Revenue report daily, Social Media posts
Buyer Advisor
Propzy Services Co., Ltd — HCMC
Nov 2019 – May 2020
Advised homebuyers; booked tours and followed through to deal closure
Collected and organized customer data; verified legal status of properties
Matched customer needs to suitable properties
Receptionist & Sales Support Officer
New City Investment Real Estate Co., Ltd — HCMC
Jun 2017 – May 2019
Greeted and assisted clients and partners at the Sales Gallery
Managed admin tasks: emails, calls, appointments, translations
Supported international clients; prepared meetings/events
Maintained model apartments and tracked sales commissions
Sales Executive
HMC – Caravelle Hotel Membership Program
Feb 2017 – May 2017
Consulted and closed deals over the phone
Maintained client relationships and met sales targets
Hostess (Various 5-Star Hotels)
2010 – 2017
Sheraton Saigon, Chill Sky Bar, Equatorial Hotel — HCMC
Welcomed guests, managed reservations and events
Handle Guests inquiries and complaints
Managed name tags Food & Menu
Support Restaurant- Bar services and up-selling
Yoga Consultant (Seasonal)
California WOW Xperience Fitness & Yoga — HCMC
Summer 2007
Built client relations and handled service inquiries
Negotiated pricing and promoted Yoga/ Fitness services
Education
College of Foreign Economic Relations -)
Business Management
Van Lang University -)
Accounting Intermediate
