I have worked background in customer service, admin support, and hospitality (on-site), I bring over 12 years of experience in fast-paced, people-focused roles. I’m fluent in Vietnamese and English, tech-savvy, and confident working with international clients helping them feel heard, cared for, and informed. I’m organized, empathetic, and skilled at handling inquiries and coordinating schedules.
About to freelancer, I worked as Customer cum Social Media Support for a Mealplan Catering platform where I earns skills: Customer Experience, Proactive in follow-ups, Team-oriented, service recovery, and Social Media post.