Ngozi Isu

I am a seasoned Virtual Personal Assistant with a robust background in Secretarial Administration and Marketing, having successfully supported C-level executives in the financial and automobile sectors. My track record includes implementing a feedback mechanism as a Customer Relations Officer, resulting in enhanced service offerings for the company.

My passion lies in lightening workloads for those around me, and I excel at problem-solving to simplify complex tasks. With a diverse skill set, I am a reliable Virtual Assistant adept at internet research, customer service, data entry, and proficiency in Microsoft Office Suite and Google Suite. I prioritize your satisfaction, valuing deadlines and delivering optimal results. 

Offerings:

Internet Research: Proficient in extracting valuable information efficiently.

Customer Service: Experienced in building and maintaining positive client relationships.

Data Entry: Accurate and timely data input for streamlined operations. 

Appointment/Meeting Scheduling: Efficient scheduling of appointments/meetings, recording the minutes of meeting and accurate and timely production of minutes, indicating timelines, ensuring timelines are met by team members.

Microsoft Office & Google Suite: Expertise in Word, Excel, PowerPoint, Outlook, and Google applications.

Email Handling & Calendar Management: Efficient management of your communication and scheduling needs. Efficient scheduling to ensure optimal property management.

English Proofreading and Editing: Meticulous attention to detail for polished documents.  

Administrative Excellence: Skilled in handling guest communication, coordinating turnovers, and managing Airbnb/booking platform messages. Experienced in inventory tracking and replenishment.

Problem-Solving: Excel at simplifying complex tasks and resolving issues for enhanced service offerings.

Team Collaboration: A self-starter with strong problem-solving skills, requiring minimal supervision.

Customer Service: Proven ability to build and maintain positive client relationships, resolving issues amicably.

My experience in complaint handling has equipped me to resolve customer issues amicably, ensuring client satisfaction. A fast learner, I am open to acquiring new skills swiftly to meet evolving demands.

I am proficient in Trello, Notion, Asana, ClickUp, Monday.com, Microsoft office tools, Google suite and I easily adapt to new software. I am detail Oriented, with strong problem solving skills. I am a self starter and require no micromanaging to get the job done. 

Let's team up and bring your project to new heights! Join me on this journey of seamless collaboration, where your success is fueled by our shared dedication and expertise. Together, we'll elevate your project to extraordinary levels!

Send me a message to begin!