Ngoc Tuong Vi Nguyen

With four years of hands-on experience in a fast-paced restaurant environment, I’ve developed strong communication, problem-solving, and interpersonal skills that make me confident in my ability to provide exceptional service and support.

Working directly with customers daily has taught me the importance of patience, empathy, and maintaining a positive attitude even in high-pressure situations. I’ve handled everything from order issues to upset guests and always aimed to turn their experience into a positive one. I take pride in being approachable, attentive, and efficient in resolving problems while keeping the customer’s needs at the center of everything I do.

I’m now looking to bring those skills into a new setting where I can continue to grow professionally while helping people. I’m quick to learn new systems and tools, dependable in a team or solo environment, and always ready to go the extra mile to ensure customers feel heard and valued.

Thank you for considering my application. I would welcome the opportunity to discuss how my background in customer service could contribute to your team. Please feel free to reach out at your convenience.