Nestie Mendoza

NESTIE MENDOZA PortfolioURL - https://nestiemendoza.my.canva.site/smmportfolio PROFESSIONAL SUMMARY Results-driven social media professional with 6+ years managing business accounts, creating impactful, data-driven content, and building highly engaged online communities. Recognized for strategic content planning and translating analytics into actionable insights to maximize brand growth. Leverages strong communication, meticulous organization, and expert data management to deliver a consistent, highquality digital presence that stands out in competitive markets. KEY SKILLS ● ● ● ● ● ● ● ● Social Media Management & Scheduling Content Planning & Coordination Community Engagement & Customer Interaction Copywriting & Written Communication Basic Analytics & Reporting (Google Sheets) Newsletter Marketing Customer Service & Brand Voice Management Organization & Time Management PROFESSIONAL EXPERIENCE Virtual Systems Architect Pro Sulum LLC | 2019 – 2026 ● ● ● ● ● ● ● Managed and maintained social media accounts for client businesses, ensuring consistent posting and brand alignment Orchestrated content creation by submitting designs and guiding post planning Engaged with customer comments and reviews (including Yelp), cultivating engagement and brand reputation Designed and deployed newsletters twice monthly to propel marketing efforts and audience retention Addressed customer inquiries via email and social platforms, delivering prompt and professional responses Analyzed and organized monthly sales data using Google Sheets to inform reporting and decision-making Partnered with team members to achieve content deadlines and sustain posting consistency Speech Laboratory Custodian Philippine Cultural College | 1991 – 2017 ● ● ● ● Maintained and managed equipment and daily operations of the speech laboratory Assisted students and faculty, ensuring smooth use of technical systems Built strong working relationships through consistent support and communication Demonstrated reliability, organization, and attention to detail in daily tasks TECH PROFICIENCY Productivity&Admin: Google Workspace (Docs, Sheets), Microsoft 365 Communication: Slack, Zoom, WhatsApp, Telegram AI & Automation: ChatGPT, Gemini, Grammarly Design & Content: Canva, CapCut Project Management: Asana, Trello EDUCATION BachelorofScience in Computer Engineering Mapua Institute of Technology (Mapua University) | 1987 – 1992 REMOTE WORK READINESS Internet:Primary: ConvergeFiber 200 Mbps | Backup: Globe 5G mobile hotspot Power Backup: APC UPS 1100VA (3-hour backup) Equipment: AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz, 16.0 GB RAM Workspace: Dedicated home office | Quiet environment Availability: Full-time, Flexible across US (EST/PST), UK (GMT), AU (AEST) time zones LANGUAGES English: Proficient Filipino: Fluent