Nelo Iloh

Seeking a seasoned Medical/Legal assistant to supercharge your business? 🚀📈 -----𝗛𝗜𝗥𝗘 𝗠𝗘!

📍 My Skills and Expertise:

🎯EHR/EMR management- AdvancedMD, Simple Practice, AthenaOne, Novo, IntakeQ, Litify.

🎯Insurance benefits and eligibility verification.

🎯Phone and email handling.

🎯Leads platform management- Zocdoc and Psychology Today.

🎯Client onboarding.

🎯Appointment scheduling, rescheduling and confirmation.

🎯Prior authorization checks for various procedure and diagnosis codes.

🎯Medical/legal referral management.

🎯Availity, Pverify, & insurance portals.

🎯Reception support and payment posting.

🎯Receiving or submitting requests for medical bills and records.

🎯Medication shipment.

🎯Ordering and checking labs.

🎯Medical/Legal office virtual assistant.

🎯Medical/Legal administrative duties.

🎯Patient follow-ups- Zendesk, Help Scout, Intercom, Freshdesk.

🎯Data entry.

🎯CRM management- Salesforce, Zoho, Pipeline, Hubspot, and Airtable.

🎯And more!

Boasting over four years of invaluable experience within the US healthcare sector, I am a top-rated medical/legal virtual assistant who is interested in working with healthcare professionals, hospitals, wellness organizations, and humanitarian healthcare efforts on projects that are centred on total wellbeing. This comprises non-profit organizations, law firms, and medical associations that prioritize health, wellbeing, women's empowerment, and work-life balance.

Beyond my technical abilities, I bring a blend of personal qualities that enhance my professional performance:

✅ Strong time management and multitasking skills to juggle multiple responsibilities effectively.

✅ Clear and articulate communication, both verbal and written.

✅ A knack for critical thinking and problem-solving to tackle challenges head-on.

✅ Proficiency in various CRM tools and file management systems.

✅ Crafting compelling content, engaging audiences on social media platforms, and promoting company initiatives.

✅ Adherence to confidentiality standards and HIPAA regulations.

✅ A proactive approach to learning and growing in my role.

In my previous positions, I excelled at smoothly managing intricate provider schedules, client onboarding, pacifying irate customers, and ensuring timely communication with leads and customers. I thrive in dynamic virtual settings, diligently following established protocols and exceeding customer expectations consistently.

Why Choose Me?

🚀 Efficient Administrative Support:

💬 Exceptional Customer Service:

📊 Insurance Administration Expertise:

📈 Data Management.

🌐 Web Research.

📅 Time Management.

📧 Email Management.

💻 Tech-Savvy.

🤝 Team Player.

🌟 Client Satisfaction Guaranteed.

Ready to take your business to the next level? Feel free to send me an invite, and let's embark on this journey together!

Looking forward to connecting!

Nelo!