Nekki Floria

I've been a Customer Service Representative for a year and 6 years in Workforce Management Industry. I maintain short term forecasting and Staffing criteria. Able to coordinate data and information. Provides proactive analysis to reflect business trends and recommendation.

I also have a background as a Reports Analyst and can provide the following: 

1. Create, maintain and update reports and documentation as identified and requested.

2. Can analyze information and provide analysis and interpretation.

3. Dashboard Creation and create graphs/Pivot.