NEIL IVAN CUADRO
PERSONAL
PROFILE
Excellent interpersonal skills
and a trained expert in
conflict management. Techsavvy, with the aptitude to
ramp up on new systems and
processes quickly.
CONTACT
SKILLS
Successful working in a team environment, as well as
independently
The ability to work under pressure and multi-task
The ability to follow instructions and accept
challenges
WORK
EXPERIENCE
Conduent Business Services, LLC (Formerly Xerox)
Customer Care Assistant/Technical Support Advisor
AUG 2014 - MAY 2022
B21 L21 Palmerston
North, Lamingan,
Tanza, Cavite-m
-
Handling Billing and Technical inquiries
Email and Chat Support
Create Repairs
Account Management
Aegis People Support
Technical Support Representative
MAY 2013 - JAN 2014
EDUCATION
Computer Programming
and Systems Designs
AMA Computer Collage •
Iriga City, Bicol 04/2013
Handled customer accounts and technical issues
with internet connection
Create Dispatch for an onsite visit/repair
CERTIFICATION
Customer Relationship Management(CRM) - Great
Learning
HTTPS://OLYMPUS.MYGREATLEARNING.COM/COURSES/63619/CERTI
FICATE
MAY 2022
Video Editing Basics (Adobe Premier) - Great Learning
HTTPS://OLYMPUS1.MYGREATLEARNING.COM/COURSE_CERTIFICAT
E/IAQSARCZ
OCT 2021
