Neha Yadav

Hi! I’m Neha, a detail-oriented professional with over 5 years of experience in fraud detection, risk management, and financial crime prevention. I’m passionate about using technology and data to protect both businesses and customers, while ensuring compliance with key regulations like GDPR and AML.

Currently, I work as a First Line Technician at HIPLA. In this role, I monitor application performance, troubleshoot issues, and review user activity logs to identify any unusual or potentially risky behaviour. I regularly work with tools like Datadog and MongoDB (read-only) to support our cloud-based systems and help maintain operational integrity. My role allows me to combine my technical skills with my interest in fraud and risk, which I find both challenging and rewarding.

Before HIPLA, I worked at American Express as a Senior Fraud Analyst. This was where my core interest in financial crime really took shape. I led investigations into cases of identity theft, account takeovers, and card-present and card-not-present fraud. I also supported the refinement of detection models and collaborated with compliance teams to ensure timely regulatory filings. Mentoring junior analysts was another aspect of the role I enjoyed, helping new team members build their skills and confidence.

I bring a strong foundation in regulatory awareness, including familiarity with GDPR, AML requirements, and internal compliance protocols. My experience spans both customer-facing and analytical roles, giving me a well-rounded view of fraud operations from investigation to prevention. I’m quick to pick up new systems and adapt in high-pressure environments — whether it's resolving a technical fault or responding to a suspicious activity alert.

What drives me most is curiosity: I’m always eager to learn about emerging fraud trends, new threat vectors, and how evolving technologies — like AI, behavioural analytics, or biometrics — can be used to detect and prevent financial crime more effectively.

If you're working in the FinCrime space or building something exciting in fraud prevention, I'd love to connect and share ideas. Whether you're looking for someone who can dive into the data, troubleshoot technical challenges, or bring a fraud analyst’s mindset to your team — I’m always open to new conversations.