Neeraj Chowdhary

With over two decades of experience, I’ve dedicated 14 years to Training & Quality and the last 5 years specifically to Learning & Development—transforming teams, processes, and performance across industries and geographies.

I’ve led large-scale training and quality initiatives across India, the US, UK, and Middle East for high-growth sectors like BPO, ITES, Healthcare, E-commerce, and Fintech. My strength lies in designing human-centered, business-aligned learning strategies that drive measurable outcomes—from reducing error rates and boosting NPS to accelerating sales performance and enhancing employee retention.

Whether building onboarding frameworks, delivering impactful sales enablement programs, or rolling out quality monitoring tools using sentiment analysis and speech analytics—my approach combines empathy, data, and innovation. I take pride in converting training from a support function to a growth driver.

My leadership style is collaborative and transparent. I believe great training doesn’t just transfer knowledge—it inspires behavior change. I’ve mentored trainers, coached leaders, and partnered with CXOs to embed a culture of continuous learning and quality excellence.

I’m also Green Belt certified with strong process improvement acumen. My experience spans LMS/LXP implementations, remote workforce enablement, content development, and driving training ROI using KPIs that matter.

What sets me apart is the ability to bridge strategy and execution—speaking both the language of learners and that of business leaders. I focus not only on what people learn, but why it matters and how it impacts the bottom line.

Now, I’m looking to join a global, forward-thinking organization that values people, performance, and purpose. I’m open to 100% remote roles in L&D Leadership, Sales Enablement, Training & Quality, or Process Excellence—where I can help teams grow faster, leaders lead better, and organizations scale smarter.

If you’re looking for someone who can design learning ecosystems, champion quality, and inspire transformation—I’d love to connect.