Ndiphiwe Ndlebe
$9.84/hr
Desktop Support Technician and Service Desk Analyst
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 40 years old
- Location:
- Johannesburg, Gauteng, South Africa
- Experience:
- 7 years
Other
About
I have excellent working experience with Client Service as a Desktop Support Technician and as a Service Desk Analyst. The position I currently hold allows me the efficiency to assist and troubleshoot with an array of end user’s laptop, PC, network, software and application related issues. I am efficient with providing support onsite, over the telephone and by remote support connection.
Skills
- Google Hangouts
- Customer Service
- VoIP
- TeamViewer
- SCCM
- IoT
- Microsoft Exchange
- Windows
- VPN
- Cloud Computing
- IT (Information Technology)
- Active Directory
- VM (Virtual Machine)
- Copywriting
- Email Etiquette
- Outlook
- Help Desk
- Chat Support
- Remote Support
- Azure
- Microsoft Office
- Virtual Assistant
- Technical Support
- Call Handling and Support
- ITIL
