Ndifor Bless Mildred Sahwa

As a virtual assistant, I bring adequate skills and extensive experience in administrative support

• Coordinated appointments for medical professionals, achieving 95% schedule adherence and reducing patient wait times by 15%.
• Managed electronic health records (EHR) with 100% accuracy, ensuring HIPAA compliance.
• Handled over 50 calls/emails daily, serving as the primary contact for patients and staff.
• Processed patient billing and insurance claims with a 98% accuracy rate, expediting reimbursements.

SKILLS:

• Calendar and Email Management:Proficient in organizing schedules and managing communications efficiently.
• Data Entry & Database Maintenance:Ensured data integrity through meticulous entry and updating of operational reports.
• Document Preparation & Proofreading:Skilled in creating error-free documents and reports.
• Project Coordination: Assisted in onboarding new staff, improving processes by 25%.
• Social Media Scheduling & Content Creation: Experienced in managing social media platforms to enhance engagement.
• CRM Software Proficiency: Familiar with Salesforce and HubSpot for effective client relationship management.
• Microsoft Office & Google Workspace:Proficient in both suites for document creation and data management.
• Communication Skills: Excellent verbal and written communication abilities, enhancing client interactions.
• Time Management & Multitasking:Capable of prioritizing tasks to meet deadlines effectively.

My excellent approach ensures that I not only complete tasks efficiently but also contribute to the overall performance of the team