Hi, I am Ndibugom Charlotte Meyloh.
Results-driven Sales Development and Customer Support Specialist with hands-on experience in live chat support, inbound and outbound calling, lead generation, email outreach, CRM management, and appointment setting. Successfully generated qualified and enriched 50+ sales-ready leads, supported pipelines achieving up to 120% sales target performance, and maintained 92% customer satisfaction through timely issue resolution. Reduced follow-up and response times to an average of 48 hours or less by leveraging CRM workflows, automation tools, and structured outreach. Experienced working remotely with modern sales and customer engagement platforms to drive consistent pipeline growth and customer retention. I am available immediately, full-time remote.