Navin Kumar

CURRICULUM VITAE Navin Kumar Ph No:- &- Email ID:- Career Objective: To be a part of a dynamic work environment and contribute substantially to the larger goals of an esteemed organisation, in the process, making best use of the opportunities provided for learning and growth. Educational Qualification: B.Sc Biotech from Rajasthan University in 2012 12th Board from CBSE (Kendriya Vidyalaya) in 2008 10th Board from CBSE (Kendriya Vidyalaya) in 2006 Professional Summary: ➢ Operations Associate with 4 years 9 months of experience in analysis, quality check, MS excel, Different tools(AWS, HOD, MLSTP etc) at Guardian India Pvt Ltd and HT media. ➢ Strong experience in different phases of backend tools including different tools, Citrix, AWS, MS tools and different documents. ➢ Possess leadership skills and good analytical skills and love to take problems as potential opportunities. ➢ Strong communicator and maintains relationship with co-workers in team environment. ➢ Notice Period – Immediate joining. Work as an Associate with Guardian OperationIndia (4th Oct2017- 29th July) 2020) Roles &Responsibilities- Associate (T2 Level) Creating & setup the policy for Client. Checking the documents of the client & make them in good order. Checking and verify the document image and make changes as per the requirement based on company’s set guidelines. Doing second stage check of every image of the client for smooth processing. Uploading the complete data & indexing of all the documents of the client. Customer, Data entry operations and sales experience as well. Key Wins Within 2 months of joining the process gave BCP to our Chennai team. Giving process training to all new joiners. Set a benchmark of giving 98% quality constantly in the team. Within 6 month of joining given support to other teams, also learned their process to help them in their high volumes. (Acquired the knowledge of other process in only just 1week training) Won award of Star Performer 2 times for 100% quality and got appreciation from Onshore Team in my training. After process was live so got appreciation from senior members for giving 100% quality. Project Handled Project Name- Park Avenue Securities(PAS)& working on Multilife Tools – Netx360,Amazon,Excel Spreadsheet. Role played – As a Lead and verify the data of clients. Worked as Backend Operation Associate with HT Media Ltd (26th May 2014 – 28 Feb 2016) Roles & Responsibility 2 year experience in Shine.com(Part of HT media ltd) Gurgaon as a Backend Operations Executive. Handling Activations (on CRM). Doing Bulk Account Creation. Team Leading & Managing the team. Activation activities tracking. Achieving Targets. To motivate team through various program Team earns the highest amount of incentive within this period,which shows the motivation level of team and aggression for achieving organizational goal. Auditing the jobs from the different sheets and providing the assigned sheets on which the team will be work on them. Effective man and time management. Handling compliance team and maintaining the proper trackers of compliance. Been proactive and focused as a student and professional.