Natricia Wellington

Natricia Wellington 320 Palm Circle, Magil Palm Spanish Town, St Catherine Telephone: - Email:- OBJECTIVE: PERSONAL ATTRIBUTES: EXPERIENCE: My career objective is to obtain a challenging position within a dynamic organization, which will allow me to utilize my existing skills and enable me to acquire new abilities. Attentive to details, Quick learner, Punctual, Trustworthy, Responsible, Hardworking, Highly motivated, Co-operative, Dependable, Gets the job done efficiently and on time, easily adapt to new environments and responsibilities, Energetic and a Team player. Conduent Jamaica Aug 2,- Reservation Representative Create reservations for Travel agents Answer and service Direct guest and Travel partner Reservations Take payments Upsell and Cross Selling Enter and Update Direct and Travel partners Reservations Ibex Global Jamaica Aug 2,- Customer Service Representative ● Answer inbound calls and respond to customer inquiries ● Research customers information using the available resources ● Manage and resolve customers complaints ● Provide customers with product and service information ● Enter and update customers information ● Process requests and identify and escalate priority issues ● Upselling and Cross Selling Sutherland Global Services Customer Service Representative-Chat ● Respond to customer queries via web chat and email. 2017 ● ● ● ● ● ● Research customers information using the available resources Manage and resolve customers complaints Provide customers with product and service information Enter and update customers information Process requests and identify and escalate priority issues Upselling and Cross Selling Spanish Town Police Station ● Enter and update incident and information ● Register felons and update the bail book ● Organizing incident files. St Michaels Academy Filing Clerk 2017 2015 ● Registering incoming and existing students ● Organizing documents ● Filing student’s information Anna’s Groceries Shop Sales Assistance - ● Stock taking ● Serving Customers ● Recording Monthly Purchase of goods Muschett High School Bookroom Assistant- ● Issuing rental books to students ● Logging new student’s for rentals and replacement of rental books ● Selling stationary ● Stock taking EDUCATION: Bachelor’s Degree in Mass Communication Northern Caribbean University Presently Caribbean Examination Council (CXC) Cedric Titus High School- Subjects: English Language, English B, Integrated Science, Principles of Business, Office Procedures, Social Studies COMMUNICATION AND INTERPERSONAL: Established & maintained good rapport with co-workers in every position. REFERENCE: Pauline Anderson Trainer Sutherland Global Services (Nordstrom Rack / HauteLook)- Kurt Sutherland Team Manager Sutherland Global Services (Nordstrom Rack / HauteLook)- Shackera Taylor Team Manager IBEX Global Jamaica ( ISM /AT&T)- Malik Ferguson Team Manager Conduent Jamaica-