Nathaniel Mark Esquillo

I have worked with the largest health insurance company in the US, UnitedHealthcare. I have been an advocate for member services for 2 years. My primary role was to receive calls from members and providers. I do plan and insurance verification, profile updates, quoting benefits, requesting medication, requesting prior authorization, reviewing medical claim and scheduling doctor and patient appointments.

We also do outbound phone calls to conduct check in with patients and offer patients to take advantage of their health plan benefits with no additional cost. Throughout my career, I have dedicated myself to providing exceptional customer support in the medical field, specifically handling calls and addressing inquiries with efficiency and empathy.