NATHALIE KAYE LUBIGAN
VIRTUAL ASSISTANT
Zambales, Philippines 2212-
Hi there! I am Kaye, your friendly virtual assistant!
I'm deeply involved in upscaling the client's business by bringing in potential
customers for clients by reaching out to new prospects/homeowners or by
calling them using a given phone directory, answering incoming calls from
prospective customers, setting appointments either for myself, the client, or
other team members, using scripts to provide and obtain information,
choosing dispositions for the prospects/contacts according within cold call
platform, and providing the client with other administrative needs.
EXPERTISE
Real Estate Virtual Assistance
Cold Calling
Appointment Setting
Inside Sales Agent
INDUSTRY EXPOSURE
Real Estate
Roofing
SYSTEM FAMILIARITY
DATABASE | WEB
Podio
Sierra
Zillow
Realtor.com
Redfin
MESSAGING
Whatsapp
Skype
Slack
Hangouts
Gmail
DIALER
Calltools
Mojosells
Batch Dialer
Smrtphone
Ring Central
8×8 Communications Cloud
Dialpad
Vortex
Nextiva
PhoneBurner
Salesdialer/Powerdialer
XenCALL
IQ dialer
OTHER TOOLS
Google Sheets
Gmail
Google Forms
Google Docs
Google Meet
Calendly
Grammarly
Canva
Loom
Time Doctor
Hubstaff
PROFESSIONAL EXPERIENCE
JCA BSSI | 2 YEARS
Real Estate Virtual Assistant |-
Cold-calling lists of homeowners to identify possible sellers
Pre-qualify sellers before passing them to the Lead Manager
Trainer |-
Create training programs to address skill gaps in employees
Prepare learning materials for programs
Develop onboarding programs for new employees
Conduct surveys to gauge the effectiveness of programs
Evaluate employee performance to gauge where skills are
lacking
FREELANCER | REAL ESTATE | 2 YEARS
Real Estate Virtual Assistant |-
MARYLAND PROPERTY BUYERS| REAL ESTATE | 1
YEAR
Real Estate Virtual Assistant |-
Cold-calling property owners or homeowners, and
sellers
Set an appointment for a house visit, a sit-down talk, or
an over-the-phone call for the client
Pre-qualify leads
Using a specific script the client provided
Pre-shift, post-shift and weekly meetings with the client
Hitting daily and weekly targets
EQUITY TRACK INC. | REAL ESTATE| 3 MONTHS
Cold Caller | 2021-April 2021
Cold-calling property owners or homeowners, and
sellers
Pre-qualify leads
Set an appointment for a callback
ORANGEHUB/XYRVA| BPO | 6 MONTHS
Real Estate VA| April 2021-October 2021
Verret Real Estate| 6 Months
Cold-calling property owners or homeowners, and
sellers
Pre-qualify leads
Set an appointment for a house visit, a sit-down talk, or
an over-the-phone call for the client
Using general script
Calendar Management
Transaction Coordinating - Follow up with leads and
give initial offer
CRM or System access, Logins, and Client Updates
Quadriga | 3 Months
Cold-calling property owners or homeowners, and
sellers
Pre-qualify leads
Set an appointment for a call back
PASHADO PROPERTY INVESTORS | INDUSTRY | 3
MONTHS
Cold Caller | February 2022-May 2022
Cold-calling property owners or homeowners, and
sellers
Pre-qualify leads
Set an appointment for a call back
HERO HOMES GROUP LLC. | REAL ESTATE | 2
MONTHS
Cold Caller & Appointment Setter | September 2022October 2022
Cold-calling property owners or homeowners, and
sellers
Pre-qualify buyer and seller leads
Set an appointment for a callback
Follow-up call with buyers
Use of scripts provided by the client
Appointment Assigning
GREEN DOOR INVESTMENTS | REAL ESTATE | 3
MONTHS
Cold Caller & Appointment Setter | September 2022October 2022
Cold-calling property owners or homeowners, and
sellers
Pre-qualify leads
Set an appointment for a callback
Use of scripts provided by the client