EXPERTISE
I am a digital consultant having years of experience working with some of the leading consultancies. My expertise lies in Market Research and assessing customer experience.
UX EXPERIENCE
Assessment of digital assets to understand experience gaps from a customer journey perspective. In the assessment will be included usability issues that can impact the overall user experience.
CX EXPERIENCES
The CX experience includes designing & conducting qualitative and quantitative questionnaires, analysis and recommendations.
MARKET RESEARCH AND REPORT
Apart from that i have been involved in designing various Market Research material covering Education, Auto and Finance.