Natasa Ljikar

I am an accomplished professional with a degree in pharmaceutical sciences and an 8-year experience in various customer facing roles.

My time spent working as a pharmacist in a community pharmacy sharpened my skills such as

• active listening
• empathy
• advising on best course of action
• communicating in an understandable way

My valuable experiences of working as a Spanish course teacher and Italian interpreter have taught me how to structure and organize my schedule, plan ahead and be quick on my feet.

Most notably, for the last 2 years I have been a part of a small team leading a startup, working in a very stimulating and dynamic setting.

I have acquired great experience in

• identifying potential leads and the decision makers
• reaching out to leads using the phone, email and social media and imputing the data into the CRM
• answering questions about the features and benefits of the company products
• building relationships with existing customers
• obtaining referrals
• communicating with the rest of the team via Slack, Skype, Zoom and email
• asking customer feedback and communicating it back to the management