Naomi Wangui Mwaniki

NAOMI MWANIKI VIRTUAL ASSISTANT CONTACT Nairobi, KENYA EDUCATION- NAIROBI INSTITUTE OF BUSINESS STUDIES Diploma In Business Administration- ALISON Working As A Virtual Assistant SKILLS Project Management Problem solving Technical proficiency Time Management PROFILE Detail-oriented Executive Virtual Assistant with a strong background in administrative support, project coordination, and client management. Skilled in streamlining operations, managing busy calendars, and improving workflow efficiency with modern tools. Known for reliability, professionalism, and proactive communication. WORK EXPERIENCE Belay solutions-REMOTE OCTOBER 2024-JUNE 2025 Administrative Virtual Assistant I Managed daily operations to ensure efficient workflow and timely execution of tasks. Supported both Internal and external communications with my client. I Managed high-volume email inboxes, prioritizing messages and responding on behalf of my client. I Scheduled meetings, appointments, and virtual calls with internal teams and marketing clients. Sent reminders, prepared agendas, and ensured meetings ran smoothly. I Tracked projects, tasks, and deadlines using tools such as Asana, Trello, Click-Up and Google Sheets. Maintained accountability by providing regular progress updates. Organized digital files and folders for easy retrieval and consistency. Maintained cloud-based document systems (Google Drive) I Managed my client communications with professionalism and discretion. Utilized Microsoft Outlook, Google Workspace, Slack, Zoom and task management platforms like Trello. Leadership Effective Communication Critical Thinking Attention to detail Team collaboration Strategic planning Customer support File Management Research LANGUAGES English (Fluent) FREELANCER.COM-REMOTE MARCH 2024-JULY 2024 Executive Virtual Assistant I Acted as a strategic partner to leadership by anticipating needs and managing priorities Coordinated meetings, board calls, and executive appointments. I Managed my client inboxes by filtering and prioritizing urgent messages. I Streamlined daily operations by implementing systems and processes. I Drafted, edited, and responded to professional correspondence on behalf of my client. Tracked key deliverables, deadlines, and action items. I Managed follow-ups, scheduling and relationship maintenance. Maintained organized, secure digital filing systems. Provided regular updates on priorities, risks and progress. Supported remote teams using collaboration and communication platforms. I Compiled data, summaried and insights to support my client in easy decision-making.