Naomi Medugu Joseph

Accomplished CRM Management Professional with extensive expertise in

customer service and technical support. Coordinated and mentored sales

personnel to enhance workplace morale and productivity, while ensuring

guest satisfaction through effective conflict resolution and stakeholder

engagement. Focused on understanding customer needs and utilising

productivity tools to deliver exceptional service and drive career

advancement.

My skills include:

C-level relationships, office management, executive support, report preparation, and confidentiality.

Dedicated, motivated, organized, and focused on achieving set goals with work quality consideration.

Ability to multitask with high leadership and organizational skills.

Excellent time management skills with a proven ability to meet deadlines.

Ability to handle dissatisfied clients and remain calm always.

Ability to pay attention to details and communicate fluently both verbally and in writing.

Proficient in using MS applications and Google Search.

Proficient in using CRMs like Salesforce, Vicidial, Buildertrend, HubSpot, ChaseDialer, RingCentral, MD365, GHL, Asana, Quickbase, Andor, Asana, CallHippo, EOD, Zoho, Slack, Teams, Human API, and Hubstaff.

I would appreciate the chance to offer more insight into my qualifications. Thank you for your consideration; I look forward to speaking with you soon.