Naomi Chikezie

Naomi Chikezie

$5/hr
Virtual Assistant | Executive Assistant | Customer Support
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Port Harcourt, Rivers, Nigeria
Experience:
4 years
CHIKEZIE Naomi Chinyere Port Harcourt, Nigeria - ||-|https://www.linkedin.com/in/naomi-chikezie0a75421ab || PROFILE SUMMARY Motivated administrative professional who is committed to leveraging four years of administrative and project management proficiency to bolster organizations in executing impactful initiatives. Skilled in streamlining operations, enhancing efficiency, and driving organizational success, with a strong commitment to supporting mission-driven goals. Adept at coordinating complex projects, managing resources, and fostering collaborations to achieve strategic objectives and deliver measurable outcomes. EDUCATION University of Port Harcourt Bachelor of Pharmacy Nov 2017 – April 2024 PROFESSIONAL EXPERIENCE TEDx University of Port Harcourt Aug 2023 – Nov 2023 Administrative Support ▪ Handled participant registrations, ensuring a smooth sign-up process and managing attendee databases. ▪ Supported promotional efforts through social media outreach, increasing event visibility and engagement. ▪ Collected and analyzed attendee feedback to identify areas for improvement and measure event success. ▪ Created and maintained a comprehensive database of registered participants, ensuring accuracy and accessibility of information. ▪ Monitored and tracked attendance, updating the database in real-time to reflect actual participant turnout. ▪ Generated reports from the registration database to assist in post-event analysis and future planning. The Pplatform May 2021 – Aug 2023 Content/Secretarial Team Lead ▪ Oversaw content creation and secretarial tasks, ensuring smooth operations and effective communication. ▪ Led content creators and documentation personnel, managing schedules and coordinating with mentors and mentees. ▪ Supervised content creation to ensure alignment with the platform’s goals and standards. ▪ Managed secretarial duties, including scheduling meetings, organizing files, and handling communications. ▪ Played a key role in recruiting and training team members. ▪ Ensured the seamless coordination of activities between mentors and mentees. Zaron Cosmetics Aug 2020– Dec 2023 Chat Support and Beauty Consultant ▪ Provided chat support for customer inquiries and orders, ensuring prompt and personalized assistance. ▪ Guided customers through product selections, offering expert advice and tailored recommendations. ▪ Tracked orders to ensure timely delivery and provided updates to customers as needed. ▪ Enhanced the shopping experience by maintaining excellent communication and fostering strong customer relationships. ▪ Contributed to customer satisfaction by providing exceptional support throughout the entire purchase process. The Afro Street Festival June 2022 – Dec 2022 Administrative Assistant ▪ Provided administrative support to the festival organizers, such as managing emails, answering inquiries, and handling phone calls. ▪ Assisted in coordinating logistics for the festival, including venue booking, vendor arrangements, and scheduling. ▪ Maintained accurate records of festival-related documents, ticket booking, contracts, and agreements. ▪ Assisted in budget preparation and monitoring, including tracking expenses and income related to the festival. ▪ Assisted in identifying potential sponsors and partners, drafting sponsorship proposals, and relationship management with sponsors. ▪ Provided information and assistance to festival attendees, including managing registration, directing participants, and addressing inquiries. ▪ Coordinated communication between different teams involved in the festival, ensuring smooth collaboration and alignment of efforts. Millennium Campus Network June 2022 – Sept 2022 Global Admissions Committee ▪ Facilitated the application process for the Millennium Fellowship program by providing guidance and support to applicants. ▪ Managed the administrative aspects of the application review process, including organizing application materials and ensuring confidentiality. ▪ Compiled and maintained records of application evaluations and decisions, ensuring accuracy and compliance with program requirements. ▪ Assisted in the preparation of reports and presentations summarizing the outcomes of the application review process for program stakeholders. ▪ Participated in training sessions and professional development activities to enhance administrative skills and contribute effectively to the admissions process. ▪ Collaborated with Committee members in application evaluation processes Pharmaceutical Association of Nigerian Students (PANS UNIPORT) Jan 2021 – Dec 2021 School Representative, National Public Health Team • Projected creative ways in which pharmaceutical students can regularly observe and commemorate local and international health related days • Successfully carried out health campaigns and initiatives during World Health Days in the Faculty of Pharmaceutical Sciences, University of Port Harcourt • Issued progress reports on student involvement in the Health Campaigns • Served as the primary point of contact between the public health team and school administration, faculty, and staff. • Maintained accurate records of meetings, initiatives, and projects undertaken by the public health team, including minutes, reports, and relevant correspondence. • Supported the promotion and outreach efforts of the public health team, including the dissemination of educational materials, social media campaigns, and awareness-raising activities. International Pharmaceutical Students Federation, AfRO Member; Quality, Documentation and Translation Subcommittee • • • • • • • • Oct 2020 – Aug 2021 Maintained an organized filing system for all documents related to the subcommittee’s activities, ensuring easy retrieval and accessibility. Monitored deadlines and milestones for subcommittee projects and initiatives, providing timely reminders and updates to members. Conducted research and gathered relevant information to support the development of subcommittee reports and presentations. Assisted in the development and implementation of administrative procedures and guidelines to streamline subcommittee operations. Provided administrative support during subcommittee events and activities, including registration management and attendee coordination. Liaised with external stakeholders and partners to facilitate collaboration and communication with the subcommittee. Participated in regular meetings and discussions with subcommittee members to coordinate tasks and ensure alignment with organizational goals. Contributed to the continuous improvement of administrative processes and practices within the subcommittee and the wider IPSF community. COMPETENCIES AND SKILLS • Soft Skills: Teamwork and collaboration, Exceptional leadership skills, Clarity in thought and Critical Thinking, Interpersonal and Adaptability skills, Public Speaking, Effective Communication and Good Work Ethics, Adaptability, Customer Service • Technical Skills: Microsoft Office, Google Workspace, Teleconferencing Platforms, Data Entry/Management, Calendar Management, Internet Research • Techniques and Methodologies: Organization, Email Etiquette and Management, Documentation, Project Management, Evaluation and Critical Interpretation CERTIFICATIONS • Hubspot Inbound Certification (Link to Credential) REFEREES Available upon request
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