I am a person who is positive about every aspect of life. Now looking for a new and challenging position, one which will make best use of my existing skills and experience and also further my personal and professional development. I've been working as CSR for almost 5 yrs now, taking phone calls, assisting customers and solving customer complaints. I always making sure that I'm maintaining a positive, empathetic and professional attitude toward customers at all times. I'm familiar with Zendesk,WH, Freshdesk, hubstaff and others.