Nancy Cramer

ABOUT ME NANCY CRAMER Highly accomplished and proactive leader with extensive experience as Chief of Staff, Senior People Operations Director, and Talent Acquisition Leader. Proven ability to drive strategic initiatives, streamline operations, and foster a high-performing culture. Adept at collaborating with executive teams, managing complex projects, and implementing process improvements to achieve organizational goals. Demonstrated success in building relationships, mentoring teams, and resolving complex challenges in dynamic environments. WORK EXPERIENCE 8/2022- 4/2025 DIGITAL YALO Chief of Staff, Senior Director of Talent of Acquisition & Employee Engagement CHIEF OF STAFF • Served as a strategic advisor on 7-person executive team on all staf ng matters, including succession and workforce planning, SENIOR PEOPLE OPERATIONS EXECUTIVE and change management • Responsible for advancing CEO and Presidents’ key priorities and company initiatives • Partnered with business stakeholders to identify process improvements and enhance organizational effectiveness CONTACT INFO • Spearheaded the design, establishment, and implementation of comprehensive onboarding and professional development plans Phone:- E-mail: nancycramer1209@gmail. com • Demonstrated a data-driven approach, providing deep insights into the health of the staff and hiring pipeline • Rebuilt Creative, Project Management, and Technology departments, increasing FT staff by 75% and decreasing the use of contractors and staf ng agencies to less than 10% during tenure • Linkedin: https:// www.linkedin.com/in/ nancycramer/ Delivered tangible business results, including a 2% increase in employee retention and over $1M in reduced hiring costs within the rst year, focusing on ROI and operational excellence • Full responsibility for sourcing, planning, and execution of yearly international company retreat, coordinating over 38+ US-based employee travel and M&E arrangements EDUCATION & CERTIFICATIONS • Guided and coached managers to effectively resolve complex HR issues, including performance management, con ict resolution, progression planning, employee relations, compensation, staff retention, talent acquisition, workforce planning, headcount and B ACHELOR ’ S D EGREE position management, talent and team development C OMMUNICATIONS , B ROADCAST /F ILM • Planned and implemented Continual Learning, Lunch & Learns, and incentive programs, managing and negotiating with vendors Augusta College • AIRS Took complete ownership of the end-to-end recruitment process, developing sourcing strategies, mapping talent, crafting interview CSSR - Certi ed Social processes, managing salary negotiations, and closing candidates Sourcing Recruiter • CIR - Certi ed Internet Established and promoted the employment brand, delivering a high-touch candidate experience from application to offer, Recruiter attracting top talent aligned with organizational values • Managed resource planning, partnering with Account leads • Strong HR generalist background with proven ability to manage fl fi fi fi fi fi multiple priorities in dynamic environments 6/2021 - 7/2022 FCB Senior Recruiting & People Operations Consultant (Contract) • Full life cycle recruiting for Executive talent through Associate level, specializing in Creative Directors, Art Directors, UX/UI, Copywriters, Broadcast Producers, Editors, and Business Affairs Managers • Average 13 - 15 lls per month for accounts such as Walmart, Botox, Juvederm, Discover, Kimberly Clark, Cox Communications, Diners Club, BCBS, and Boeing • Tapped by Global CTO for special projects • Established internal process for tracking candidates with a special emphasis on DE&I recruiting • Excellent reputation for high-touch, organized, detailed communications with candidates and managers 1/2015 - 5/2021 FRACTIONAL TALENT ACQUISITION & PEOPLE OPERATIONS DIRECTOR NANCY CRAMER ARKE, AWESOME, Inc., CADY Studios, CrazyLegs Productions, FCB, The IceBox, Macquarium, RentPath, SCOUT, Wrench Group, 360i Page 2 of 2 • Establish vision and strategy leading to excellence in candidate experience, hiring, retention, and internal partnerships VOLUNTEERING • N ORTHPOINT C OMMUNITY C HURCH O ASIS L EADER | 9/2020 - P RESENT • Design, create, and establish employer brands, leading full-cycle recruiting via an existing network of national connections Trained 50+ hiring managers and internal recruiters in Behavioral Interviewing • Conducted deep research on Employer Brands of Choice, leveraging data to drive decisions, providing clear insight and ISDD B OARD M EMBER | 8/2024 - P RESENT data analysis, resulting in 70% uplift in employee retention • CONTACT INFO Guide and coach managers to appropriately resolve complex HR issues including performance management, con ict management, UGA T HETA C HI P ARENTS C LUB P RESIDENT | 5/2016 5/2018 internal progression planning, employee relations, compensation, staff retention, talent acquisition, workforce planning, headcount and position management, talent/team development and compliance • ATS SOFTWARE • B ULLHORN • C ATS • J AZZ HR • J OBVITE • L EVER • MONDAY . COM • O FFICE V IBE • W ORKABLE • W ORKDAY multiple job boards • Culture and Employer brand steward, upholding company core values throughout candidate and employee experience • Partner with managers to write job descriptions, determine and clarify hiring objectives • Planned and implemented Town Halls, Lunch & Learns, incentive programs, managing and negotiating with all vendors • Design and implement candidate journey from application through offer phase, increasing transparency and ef ciency • Rebuilt Creative, Project Management and Technology departments, increasing FT staff by 75%, dramatically decreasing utilization of contractors and staf ng agencies fi B REEZY HR social sources, employee referral programs, networking, and fl • attract a diverse pool of passive and active candidates, utilizing fi A SANA fi • Develop timely and cost-effective hiring strategies to identify and