I am a Marketing Management graduate from Addis Ababa University with a strong background in customer service and operations management. I began my career at Astara Hotel, where I excelled in customer satisfaction and trained new team members.
As Operations Manager at East Africa Hotel, I developed HR strategies to enhance workplace culture and implemented business plans focused on growth and profitability. My skills in virtual assistance allowed me to optimize workflows, boosting efficiency.
Fluent in English and Amharic, with working proficiency in Gurage, I excel in communication and time management, enabling me to thrive in remote environments and effectively collaborate with diverse teams. I am eager to leverage my expertise in marketing and operations to make meaningful contributions in a remote role.