I am Nadia Marfil, 34 years of age from Montalban, Rizal, Philippines. I have been in the BPO industry for 13 years and I have handled different international accounts such as Retail, Booking platform, Financial account, Airline account, Food delivery account, Streaming account, Healthcare account, Ridesharing account, Search engine account and gaming account. I am a well-trained Customer Service agent for phone, chat and email. I also have experience working as a Virtual Assistant for 3 years now and prefer to just do a remote work where I can work at the comfort of my home and keep my passion for working at the same time.