Nabeel Khalid

Nabeel Khalid Islamabad 44000-- Throughout my career, I have gained extensive experience in sourcing processes, supply chain management, product development, Amazon marketplace and Customer care. Working in the shoe manufacturing industry during the initial stages of my career allowed me to develop a deep understanding of the sourcing and manufacturing processes involved in bringing products to market. As Head of Imports & Research and Development Department, I was responsible for managing a team of over 30 individuals, developing 300 plus new samples for each season and overseeing the entire import process, from sourcing raw materials to coordinating logistics and ensuring timely delivery. I also worked closely with teams in China to ensure smooth operations and maintain quality control standards & efficient sampling processes. However, my deep rooted passion for e-commerce and specifically Amazon led me to make a career shift. Though being previously trained, I sought out a mentor who was a successful 7-figure Amazon seller and spent over a year learning the ins and outs of selling on the platform. During this time, I also provided Amazon virtual assistance & agency services, helping other sellers optimize their listings, planning launching strategies, manage inventory, and increase sales. I then joined a company based in the UK as a Senior Ecommerce manager, where I was responsible for managing accounts and overseeing their Ecommerce strategies. One of my notable achievements was successfully developing & launching a product from scratch and getting it accepted into the Amazon Launchpad program, which provided valuable exposure and marketing support. In addition to my responsibilities, I also onboarded, mentored, and trained new employees, sharing my knowledge and expertise to help them navigate the complexities of selling on Ecommerce and Lifestyle management. Overall, my experience in the shoe manufacturing industry, coupled with my expertise in Amazon selling, has equipped me with a unique skill set that allows me to effectively manage product development, supply chain logistics, online sales strategies & customer care. I am dedicated to continuing my growth in the e-commerce industry and leveraging my skills to drive success for businesses on Amazon in particular. Work Experience Senior Ecommerce Manager Fortteam Ltd - Remote October 2022 to Present • Managing the seller relationship by championing the seller's needs. Build strong communication channels at all levels of the seller's organization, set proper expectations, provide clear status communications, and manage towards a growth plan. • Managing and driving the growth of the business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller. • Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams. • Work with sellers to improve operational aspects of their business in providing a great consumer experience. • Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller's current business and future opportunities. Present recommendations and action plans based on data. • Providing thought leadership around planning, roadmaps and execution. • Training, onboarding, managing & mentoring employees. • Conduct bi-weekly status calls with clients & teams. • Regularly review customer feedback and communicate with team members for product development needs. • Developing written standard operating procedures in order to delegate certain tasks to the virtual assistants. • Align strategies, share insights, and execute cohesive campaigns that drive overall business growth. Amazon Account Manager Fortteam Ltd - London October 2021 to October 2022 • Managing the seller relationship by championing the seller's needs at Amazon. • Build and execute on a strategic account plan that delivers on key business opportunities. • Research & development on new Amazon Strategies. • Managing & Driving new product launches. • Work with in house team to improve operational aspects of the business in providing a great consumer experience. • Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the companies current business and future opportunities. • Present recommendations and action plans based on data. • Training, onboarding, & managing new hirings. • Conduct bi-weekly meeting with team. • Regularly review customer feedback and communicate with team members for improvements. • Collaborate with cross-functional teams; Work closely with marketing, content, and operations teams. Head of Imports & Research and Development ONSOLE Pvt Ltd - Lahore February 2020 to August 2021 • Leading a team of researchers and developers to design and create new shoe designs that meet market demands and trends. • Conducting market research to identify consumer preferences, competitors' products, and emerging trends in the shoe industry. • Collaborating with designers and engineers to develop prototypes and test new shoe designs for comfort, durability, and style. • Analyzing feedback from customers, retailers, and sales teams to identify areas for improvement and develop strategies for enhancing product quality and performance. • Keeping up-to-date with advancements in materials, manufacturing techniques, and technologies in the shoe industry to ensure the factory remains competitive and innovative. • Managing the budget for research and development projects and ensuring resources are allocated effectively and efficiently. • Collaborating with the production team to ensure seamless transition from design to manufacturing, ensuring the feasibility and cost-effectiveness of new shoe designs. • Collaborating with marketing and sales teams to develop effective product positioning strategies and marketing campaigns for new shoe designs. • Staying informed about relevant regulations and compliance standards in the shoe industry to ensure the factory operates in accordance with legal and ethical guidelines. • Oversee efficient working of employees of import department and manage all communication with customers and vendors. • Partner with suppliers and inventory planners and ensure accurate movement of all international goods and ensure arrival of goods within required timeframe and obtain best freight rates at all times. • Design, evaluate and renew all contracts as per requirement and monitor and prepare reports for all import activities and recommend changes if required. Imports Executive ONSOLE Pvt ltd - Lahore July 2019 to February 2020 • Managing the import process: Coordinating with suppliers, freight forwarders, and customs agents to ensure timely and smooth importation of goods. This includes preparing all necessary documentation, such as purchase orders, invoices, and shipping documents. • Tracking and monitoring shipments: Responsible for tracking the progress of shipments and ensuring that they are on schedule. Communicating with suppliers and freight forwarders to get updates on the status of the shipment. • Customs compliance: Ensuring that all imported goods comply with customs regulations and requirements. This included ensuring that all necessary customs duties, taxes, and fees are paid and that all required documentation is provided. • Resolving customs issues: In the event of any customs-related issues or delays, resolving them. Working with customs agents to provide additional documentation or information, or negotiating with customs officials to resolve any disputes. • Managing inventory: Responsible for managing the inventory of imported goods. This includes ensuring that the correct quantities of goods are ordered and received, and that they are properly stored and accounted for in the company's inventory system. • Cost control: Responsible for managing the costs associated with importing goods. This included negotiating with suppliers and freight forwarders to get the best possible prices and terms, and ensuring that all costs are properly documented and accounted for. • Supplier management: Responsible for managing relationships with suppliers. This involved conducting supplier evaluations, negotiating contracts, and resolving any issues or disputes that arise. • Keeping up-to-date with import regulations: Staying informed about any changes or updates to import regulations and requirements. This involved attending training sessions, reading industry publications, and networking with other professionals in the field. Amazon Trainer & VA Islamabad June 2017 to June 2019 • Providing coaching, guidance, and feedback to team members, help them develop their skills and enhance their performance. • Conducting continuous research on market trends, seek ways to optimize processes and implement action plans to achieve goals. • Manage pricing strategies, promotions, and discounts, ensure compliance with Amazon's policies and guidelines, and maintain accurate product listings and descriptions. • Explaining, Training & Implementing the Perfect Amazon product Launch Strategy • Training & Guiding newly enrolled employees • Developing & Implementing Product hunting criteria Education Bachelor's degree in International Relations Islamabad August 2016 to August 2018 Skills • Leadership (4 years) • Communication skills (5 years) • Customer service (4 years) • Organizational skills (4 years) • Administrative experience (3 years) • Microsoft Office (2 years) • Sourcing (4 years) • Branding (3 years) • Product Development (3 years) Languages • • • • English - Fluent Urdu - Fluent Arabic - Intermediate Punjabi - Fluent Additional Information • Gained acceptance into the Amazon Launchpad program and recognition • Mentored & Trained number of team members • Saved more than $100,000 dollars for the companies due to smart and shrewd negotiation & strategies. • Lead a team of 30+ Individuals