I believe myself to be a self-starter with strong and efficient communication and interpersonal skills.
I am always eager to learn and unlearn on any job I find myself in order to meet requirements and provide the best support services within every context.
I am also a reliable person who seeks perfection in contributing to the team effort at success by finding innovative solutions to issues that arise with enthusiasm and passion.
My previous work experiences in customer service management have prepared me to handle complex stakeholders, and empowered me to work to dismantle organisational silos while ensuring standards and procedures are maintained, all in order to ensure customer satisfaction is maximised and loyalties improved.
I always manage and maintain accurate digital and partial hardcopy database of all files, including sensitive and confidential personal information of clients in line with organisational standards.
I also always aim improve the quality of data by advising on redundant variables to discontinue data collection on, aimed at ensuring that more relevant and clean data is available to guide corporate decision making.