Myla Galo Camomot

Myla Galo Camomot

$6/hr
Customer Service & Support, Typing, CRM, Cold Calling, Scheduling, Funnel Designing
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Carcar City, Cebu, Philippines
Experience:
14 years
Myla Camomot πŸ“ Cebu City, Philippines 6019​ πŸ“ž -​ πŸ“§- 🌐 www.builtbymyla.com Professional Summary Reliable and detail-oriented Appointment Setter & Customer Support Specialist with over 5 years of experience in real estate, BPO, eCommerce, and retail. Skilled in lead generation, appointment scheduling, and client communication with a proven track record of meeting performance targets. Recognized for professionalism, accuracy, and building long-term customer relationships. Adept with CRM platforms, automation tools, and cross-functional collaboration. Core Skills ●​ Appointment Setting & Sales Development​ ●​ CRM Management (Hubspot, FollowUp Boss, Lofty, GoHighLevel, Sierra, Ringy, Jobber)​ ●​ Customer Service & Client Support​ ●​ Lead Qualification & Follow-ups​ ●​ Data Entry & Fast Typing (60 WPM)​ ●​ Funnel Design & Automation (Systeme.io, Figma, Canva Pro)​ ●​ Communication Tools (RingCentral, PhoneBurner, Talkroute, Mojo, Vortex, OpenPhone)​ ●​ Google Workspace & Microsoft Office​ ●​ Event Management Platform (Whova)​ ●​ OTA/PMS Tools (Cloudbeds, Booking.com, Expedia, Goki)​ Professional Experience Freelance Appointment Setter & Sales Development Representative​ Remote | 2023 – Present ●​ Managed inbound/outbound calls, texts, and emails for real estate, mortgage, and seasonal rental clients.​ ●​ Qualified leads through rapport-building and active listening to identify budgets, timelines, and goals.​ ●​ Scheduled appointments with sales teams, ensuring smooth handoffs and complete documentation.​ ●​ Supported real estate agents with campaigns, CRM setup, AI tools, and onboarding new recruits.​ ●​ Worked as a Sales Development Representative with Whova, tailoring solutions and increasing engagement through consultative selling.​ Customer Service Representative – BestBuy (BPO)​ 2020 – 2022 ●​ Handled high-volume inbound calls, assisting U.S. clients with product inquiries, returns, refunds, and technical issues.​ ●​ Delivered exceptional service, earning Top Agent Award for accuracy and professionalism.​ ●​ Maintained customer satisfaction through empathetic issue resolution and effective troubleshooting.​ Sales Advisor – Retail Fashion (Dubai)​ 2014 – 2020 ●​ Delivered personalized customer service in kidswear, shoes, and women’s fashion.​ ●​ Consistently achieved 90% Mystery Shopper Score, highlighting excellent service and compliance.​ ●​ Trained new staff on product knowledge, upselling techniques, and customer engagement.​ Data Encoder – Clothing Brand​ 2011 – 2014 ●​ Entered and verified daily, weekly, and monthly sales reports, delivery receipts, and invoices.​ ●​ Maintained accuracy and speed with 60 WPM typing skills.​ Assistant Office Administrator – Educational Institution​ 2007 – 2011 ●​ Organized student credentials and documentation.​ ●​ Handled inbound calls and student inquiries with professionalism and accuracy.​ Education ●​ Associate in Computer Technology (Progressed to BS in Information Technology, Undergrad)​ Certifications ●​ NC II in PC Operations​ Achievements ●​ Top Agent Award – BestBuy (BPO)​ ●​ 90% Mystery Shopper Score – Retail (Dubai)​ ●​ Rising Talent – Upwork​ ●​ Recognized for professionalism, accuracy, and outstanding communication​
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