Mya Myet Cheal Oo

I am a dedicated and detail-oriented technical support and engineering professional with over four years of international experience in electrical engineering, customer-facing roles, and technical documentation. My career has been built at the intersection of technology, problem-solving, and customer communication—making me well-suited for roles that require both technical expertise and strong interpersonal skills.

My background includes hands-on experience in troubleshooting, documentation development, and user support, gained from roles at multinational companies in Singapore, Myanmar, and Thailand. I’ve worked closely with cross-functional teams to support product development, resolve technical issues, and deliver end-user training—both in person and remotely. I have a solid understanding of hardware and software systems, including diagnostic tools, testing procedures, and support ticketing systems.

Throughout my roles, I’ve consistently acted as the bridge between technical teams and end users. I take pride in being able to translate complex engineering concepts into clear, understandable solutions for customers. Whether through creating technical documentation, providing remote guidance, or supporting clients via phone, email, and live chat, I’ve demonstrated a strong commitment to customer satisfaction and issue resolution.

I am highly proficient in English (C1 level) and a native Burmese speaker, with basic knowledge of German and French—allowing me to communicate effectively with a wide range of clients. My technical toolkit includes AutoCAD, SAP, Oracle, Microsoft Excel (VBA), and various communication and project management tools suitable for remote environments.

I thrive in independent remote roles where I can take ownership of technical challenges and see them through to resolution. I am reliable, self-motivated, and comfortable managing my own time and priorities in fast-paced virtual settings. I also enjoy collaborating with international teams and contributing to process improvements that enhance the overall customer experience.

I’m currently seeking a full-time opportunity where I can bring my problem-solving mindset, technical knowledge, and customer-first approach to a support-focused role. I’m excited to contribute to a team that values continuous learning, clear communication, and a passion for technology.