My name is Murphy Lapaz, already got 3 years of experience as a Technical Support Representative as well as a Customer Service and Sales Representative for the networking device named Linksys. But before that, I already got my first Customer Service Representative Experience for a Japanese Account when I was working with my first BPO Company way back 2016, and I learned a lot about Customer Service when I was working in Japan since they're polite and very good at handling Customers concern.