An experienced customer service and key accounts management professional having around 9 years of experience including management level services. Ability to work under pressure and project timelines. A good communicator at all levels, Led and managed multiple teams and Projects over the years. Highly capable of managing and prioritizing workflow to optimize time and resources, while engaging with individuals from all levels and backgrounds. Possesses comprehensive skills to research, analyze and target new prospect clients by understanding their business requirements and to offer them high valued services. Ensure all levels of customer satisfaction by timely feedbacks.