Muhammed Babakano Umar

About | Experience | Projects | Contact MUHAMMED BABAKANO UMAR Hello There! I am a professional CUSTOMER SUPPORT REP NEXT SLIDE About I am Muhammed Babakano Umar A customer support representative I am an empathetic customer service representative with over 3+ years of experience in the game. With a keen eye to detail and natural gift of always willing to help, I provide a top-notch customer experience and as well go above and beyond to wow customers expectations. I'm efficient in communication, CRM tools and operational optimization dedicated to enhancing customer satisfaction and retention rates through a proactive and collaborative approach. NEXT SLIDE EDUCATION University of Maiduguri,- BSc. Geology EXPERIENCE Customer Service Representative FabTech.Org Responded promptly to customer inquiries. Handled high volume of inquiries across multiple channels. Maintained accurate record and tracked customer feedback in the CRM system. Assisted with order processing. Deployed exceptional customer service thereby improving tremendously, customer experience and retention rate. Recent Projects Project 003 UI & UX Design Creation Process Contact - -Ribadu, Nigeria