Muhammed Babakano Umar

Can you imagine a customer service experience where customers leave in a happy mood as though, they've won the lottery? This is what I bring to the table.

I am a detailed-oriented, dedicated and timely customer support specialist who's very determined to change the narratives of the customer satisfaction and retention rate in your company. With my 3+ years of experience in the customer support role, i play a crucial role in giving a top-notch customer experience which inturn will significantly improve customer satisfaction and retention thereby improving revenue generation rate.

With my versatile experience of the CRM tools like Hubspot, Freshdesk, Zoho and lots more, I believe I'd make a great positive difference when I join your workspace. Let's connect and discuss how to make this great difference.