I am an experienced Service Delivery Manager with a strong background in the Information & Communication Technology and services industry. With my expertise in Corporate client services accounts Management, Customer Services, and Procurement management, I have achieved operational excellence and delivered outstanding results to clients. I hold a Master of Business Administration (MBA) degree with a focus on Logistics, Materials, and Supply Chain Management from Mohammad Ali Jinnah University (MAJU). Throughout my career, I have demonstrated my ability to effectively manage client relationships and ensure customer satisfaction while achieving business objectives.