Muhammad Sofwan Bin Abdul Rahman

With a background in teaching and content moderation, I bring a unique combination of strong communication skills, problem-solving abilities, and a commitment to creating positive experiences for clients and stakeholders.

As a teacher, I developed excellent interpersonal skills, working with diverse individuals to help them achieve their goals. My ability to explain complex concepts clearly and empathetically fostered trust and understanding—key qualities in any customer service role.

In my content moderation role, I honed my attention to detail and ability to handle sensitive situations with professionalism and discretion. Balancing the needs of users with company guidelines taught me the importance of maintaining a respectful and solution-oriented approach, even in challenging circumstances.

I am eager to bring my adaptable communication style and dedication to problem-solving to your team, ensuring every customer interaction reflects the high standards of your brand.