Muhammad Mujtaba Ali

Mujtaba Ali Linkedin: https://www.linkedin.com/in/muhammad-mujtaba-ali-5bb052277/ Email :-Mobile : - Education • Punjab University School of Communication Studies; GPA: 3.81 Oct 2018 - Aug 2022 Courses: Advertising, Public Relations, Mass Communication, Basic Corporate Psychology, Journalism and Sociology. Skills Summary • Advanced Software Proficiency: Microsoft Office, Google Workspace, HubSpot, Salesforce • • • • • • Data Analysis and Reporting: Excel, Google Sheets Website Management: WordPress, Shopify Communication Skills: Multilingual Proficiency, Exceptional Written and Verbal Communication Organizational Skills: Project Management, Event Planning Customer Service Skills: Client Relationship Management, Conflict Resolution Marketing Skills: Social Media Management, Content Creation Experience • Nexa Solutions Truck Dispatching Campaign Manager Lahore, Pakistan September 2022 - February 2024 ◦ Floor Manager: Onboarding new clients , providing loads to preexisting clients, problem solving and coordinating with brokers and drivers for smooth processes. • Oplox Tech Amazon Virtual Assistant Lahore, Pakistan May 2019 - August 2022 ◦ Floor Manager: Monitoring the performance of Business Development Executives. ◦ Sales Head: Communication with established brands for approval of Amazon Sales. • Systems Limited Business Development Executive Lahore, Pakistan August 2018 - July 2019 ◦ Business Development: Prepare real estate sale and purchase orders for customers. Projects • TVC Production: preparing television advertisement for University of Management and Technology • Preparing Public Relations Campaign for PCRWR: PCRWR stands for the Pakistan Council of Research in Water Resources. It is a governmental organization in Pakistan that focuses on conducting research and development activities related to water resources. The council aims to provide scientific and technical support to the government and stakeholders in various areas such as water conservation, water quality, irrigation management, and flood control. • Product Launch Coordination: Created and maintained project timelines, facilitated interdepartmental meetings, tracked progress, and reported to stakeholders. Scheduled meetings, responded to client inquiries, maintained CRM databases, and provided regular updates to clients. • Client Relationship Management: Managed client communications and maintained relationships for a portfolio of clients. • Administrative Support for Executives: Provided comprehensive administrative support to C-level executives. Managed calendars, coordinated travel arrangements, prepared reports and presentations, and handled correspondence. • Business Process Improvement: Streamlined business processes for a startup, improving efficiency and reducing costs. Analyzed existing processes, identified bottlenecks, implemented new workflows, and trained staff on new procedures.